Contact Us

     When you need reliable help with gates, garage doors, doors, windows, or security hardware, the fastest way to reach us is through our Contact Us page. Gate Factory, operated by NEWYORK LOCKSMITH NETWORKS INC, has 24 years of experience serving customers across New York City and Long Island. Our team works 24 hours a day, 7 days per week, including evenings, weekends, and holidays. If you are dealing with a security issue or a gate that will not open or close properly, call 888-322-9035 and one of our skilled, professional team members will be dispatched immediately to assist you.

     We proudly serve Queens, Brooklyn, Manhattan, The Bronx, and Long Island, including additional locations across New York and Nassau County. Our regional office is located at 15 Great Neck, Suite 8, Great Neck, NY 11021. Because many gate and garage door problems cannot wait, our office hours are Monday through Sunday, 24 hours, including holidays. Whether your issue is urgent or you want to schedule service at a time that works best for you, we are always available to help.

     Gate Factory provides a wide range of services for residential and commercial customers throughout NYC and Long Island. We replace, repair, and install doors, gates, and windows of any size, and we also have specialists who can answer questions about residential or commercial security systems. Our technicians take time to educate you on the available systems, then work with you to choose what best meets your needs. We focus on the most efficient and cost effective way to get the job done, because every property and every situation is different. This is not a one size fits all company. We take pride in finding the best solution for each individual customer.

     If you are reaching out about a product need, Gate Factory offers gate-related hardware and solutions including Gate Locks, Gate Accessories, and Gate Closers. We also feature our latest product catalogue, so you can explore options and discuss the right fit with our team. Many customers contact us because they need a replacement lock, improved access control, or a stronger, simpler, reliable setup for their gate or shutter. If you are unsure what you need, call us and we will walk you through the options.

     We also provide 24/7 Gate Factory Service for common gate and garage door issues. Contact us for problems such as broken springs, emergency rolling gate service, broken or bent rollers, and emergency fixes for automatic garage door openers. We handle bent, rusted, or misaligned tracks, replace broken garage door drums, and install new garage doors. We also replace broken or worn out garage door cables, provide garage door opener repair, and perform automatic garage door opener installations. If you need a new roll up gate installed or want garage door opener adjustments and garage door track adjustments, our technicians can help. We also perform safety reverse system tests, provide and install replacement parts, and handle opener rails and gear lube to keep your system operating smoothly.

     For customers who want preventative maintenance and long-term performance, we offer safety inspection, garage door hardware overhauls, and services to silence squeaky and loud garage doors. We can replace broken or bent panels or sections, tighten chain and hardware, and provide professional torsion spring tech support for broken garage door springs. We also offer free on-site estimates and make recommendations based on practical performance, robust construction, and the exact needs of your property.

     When you contact Gate Factory, it helps to share a few details so we can respond quickly: your location (Queens, Brooklyn, Manhattan, The Bronx, Long Island, or Nassau County), the type of system (gate, rolling gate, shutter gate, garage door, door, or window), what you are experiencing (for example, broken spring, misaligned track, or lock issue), and your preferred time schedule. Our goal is quick and effective quality service for you, your family, and your business. Customer service and satisfaction come first, and we work with honesty, transparency, commitment, and a problem solving approach. Call 888-322-9035 today to book your appointment and get expert help when you need it most.